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Contacts

When you have a Medical Emergency please contact:

Allianz Worldwide Care

24 hour emergency number: (353) 1 630 1301

Toll Free Numbers:

  • Hong Kong: (800) 901 705
  • North China: (10) 800 744 1259
  • South China: (10) 800 441 0115
  • Singapore: (800) 353 1018

Allianz Worldwide Care
20D Beckett Way
Park West Business Campus
Nangor Road 
Dublin 12
Ireland

Email: [email protected]

When you need any assistance with claims or plan benefits please contact:

Pacific Prime (Shanghai)

English & Chinese 

Ms. Vittoria Depino (Managing Director)
Email: [email protected]

Mr Stevie Erard (Escalation Point)
Office: +86 010 5829 1763
Email: [email protected]

Mr Jonathan Hsieh (Escalation Point)
Office: +86 21 2426 6414
Email: [email protected]

Pacific Prime Team for LVMH (General enquiries and Claims related enquiries)
Phone: +86 21 2426 6400
Email: [email protected]

19th Floor
Yun Hai Building, 
No. 1329 Huai Hai Road, 
200031, Shanghai,
China

When you have any concern or issue with your plan please contact your HRD or LVMH Regional Compensation & Benefits Department.